What is knowledge management?
In short: the creation, sharing and use of organisational knowledge. It includes tacit knowledge, which is acquired through experience and thus difficult to describe and transfer, as well as explicit knowledge.
Why is knowledge management an important and current issue?
Comprehensive international research shows that knowledge and learning play a crucial role in keeping organisations competitive, and that the lack of unique knowledge will soon be a major competitive disadvantage.
The importance of knowledge management
Knowledge capital is one of the most important strategic resources for an organisation, and in order to preserve it, it is essential to consistently embed knowledge management in the organisation. Otherwise, staff turnover (up to 30% in some industries) leads to a drain of knowledge and labour.
What does our knowledge management programme offer?
- SENSITISATION
- Sensitisation training for the leaders of the organisation, to help them embrace knowledge management within the organisation.
- SURVEY – STRATEGY
- Identification of the organisation’s level of maturity in terms of knowledge management.
- Development of a knowledge management strategy.
- IMPLEMENTATION – EMBEDDING
- Search for and identification of knowledge that is of crucial importance to the organisation, making individual knowledge explicit, preparing skill matrices, substitutability matrices, documentation.
- Structuring handover processes, Internal trainer trainings, Pate trainings.
- Knowledge sharing and retention programmes, mentor training, talent programmes, e-Learning.
- Leveraging organisational knowledge, sharing best practises, job rotation and reorganisation.
Our programme consists of expert consulting, organisational and individual assessments, workshops and trainings. Each element can be integrated separately into the functioning of the organisation.
